Last updated October 26, 2026
When we refund
You see the full report as soon as you pay, so we don't refund a change of mind. We do refund in full if something went wrong on our side: the report didn't load, it's about a different boat or document than the one you uploaded, or it clearly misreads your survey (for example, it lists findings your survey doesn't contain).
Email contact@plusevmgmt.com within 7 days of buying with your report link and a sentence about what went wrong.
How refunds arrive
Refunds go back to the card or payment method you used, through Stripe. They usually show up within 5 to 10 business days, depending on your bank.
BoatSurveyReader is operated by Plus EV Mgmt, Florida, USA. Questions: contact@plusevmgmt.com.